Last updated: July 1, 2026
At LOODUS ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit loodusco.com (the "Site") or purchase our products.
We currently ship only within the United States.
If you have questions about this policy or your personal information, contact us at support@loodusco.com
When you visit our website or make a purchase, we may collect:
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through Shopify and its payment providers — we never store your full payment information)
Order history
Device information, browser type, IP address, and cookies
We use your information to:
Process and ship orders
Communicate regarding your purchase
Respond to customer inquiries
Improve our website and products
Send marketing emails (only if you choose to subscribe)
Detect fraud and maintain website security
Comply with legal obligations
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Order and transaction records are generally retained for 10 years to comply with tax and accounting obligations.
Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products, process payments, and manage orders. Your data is stored and processed through Shopify's secure systems. Payment information is encrypted and handled according to PCI-DSS standards.
Shopify may also use certain customer data to provide us with services such as fraud detection, performance, and — if enabled — personalization and advertising insights through Shopify Network Intelligence. To learn how Shopify collects and uses your personal data, and your rights in relation to Shopify's own processing, see the Shopify Consumer Privacy Policy.
We and our partners, including Shopify, use cookies and similar technologies to:
Remember shopping cart contents
Improve website functionality
Analyze website traffic
Personalize your shopping experience
Where applicable, support advertising and analytics
You can update your cookie preferences at any time using Cookie preferences in our site footer, or disable cookies through your browser settings — though some website features may not function properly if you do.
Learn more in Shopify's Cookie Policy.
If you subscribe to our newsletter, you may receive product updates, educational content, promotions, or announcements. You may unsubscribe at any time using the link provided in every email.
We share necessary information with trusted service providers who help us run our business, including:
Shopify (ecommerce platform and payment processing)
Payment processor(s)
Shipping carriers
Email marketing platforms
Analytics providers
These providers only receive the information necessary to perform their services on our behalf.
Depending on where you live, you may have the right to:
Know/access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Opt out of the sale or sharing of your personal information, and of targeted advertising
Withdraw consent for marketing communications or non-essential cookies at any time
Non-discrimination — we will not discriminate against you for exercising these rights
Appeal a decision we make regarding your request (where applicable)
To exercise these rights, contact us at support@loodusco.com, or use our (Data Sharing Opt-Out Page) / (Cookie Preferences) links in the site footer.
We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information, where applicable.
We implement commercially reasonable security measures to protect your personal information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new "Last updated" date.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
support@loodusco.com